Relevant letting fees & tenant protection information

Permitted payments

Before the tenancy starts payable to James Neave the Estate Agents (normally via the Goodlord Platform)

• Holding Deposit: 1 week’s rent. This is non-refundable if you submit misleading or dis-honest information within your tenancy application.
• Deposit: 5 weeks’ rent. Unless otherwise instructed this will be lodged with the Deposit Protection Service (DPS.)

During the tenancy (payable to the Agent or direct to Landlord if applicable)

• Payment of £50 including vat if you want to change the tenancy agreement
• Payment of interest for the late payment of rent at a rate of 3% above the bank of England base rate.
• Payment of £15 inclusive of vat plus the cost of the replacement - for the reasonably incurred costs for the loss of keys/security devices
• Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy. If it is mutually agreed, at the tenants request, for a tenancy to be terminated early, then tenants will be responsible for the reasonable costs of the landlord to re-let the property.

During the tenancy (payable to the provider) if permitted and applicable

• Utilities – gas, electricity, water
• Communications – telephone and broadband
• Installation of cable/satellite
• Subscription to cable/satellite supplier
• Television license
• Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

James Neave the Estate Agent is a member of CMP, Client Money Protect, which is a client money protection scheme, and also a member of The Property Ombudsman which is a redress scheme. Please contact us for any further information required.